Recent Why SERVPRO Posts

Disaster Insurance Claims Made Easy | SERVPRO of East Lansing/Haslett

4/15/2024 (Permalink)

team of servpro workers unloading a branded work van and entering a business for a commercial job SERVPRO of East Lansing/Haslett is Here to Help® with your business' disaster recovery!

When you are dealing with a disaster, your mind is going to be pulled in a million different directions. The safety of your friends and family is likely the first thing you think of, followed quickly behind with how well your house did or did not fare.

As you sort through your thoughts and feelings, there is a good chance you won’t even begin to consider filing an insurance claim. While safety should always be first on your mind, the sooner you can start this important part of your recovery process, the easier getting back on your feet will be.

Our team is available day or night to help you start putting all the pieces of your life back together, including walking with you through the insurance claim process. We are ready to take charge of your recovery so you can care for the ones you love.

Start Fast, Document Often

The kind of disaster you went through doesn’t really matter—when it comes to recovery, faster is always better. When you are able to respond quickly after an event, you can prevent compounding damage that adds up over time.

Remember to keep yourself safe, though. Stay in a safe location until the all-clear is given, avoid power lines that have come down, steer clear of floodwaters and give fire damage some room.

When it is safe to walk around, spend time checking on those around you and your loved ones first. If someone needs immediate attention, clear a path for emergency services as safely as you can do so. Once you know everything is OK, call our SERVPRO® office. We will take lots of information over the phone so that we can put a team together with the right equipment and manpower to meet your needs.

Spend time walking your property as well. Take as many photos as possible of any damage you see. Documentation is the best way to make your insurance claim process simple.

If you do see something that needs to be handled before our team gets there, go ahead and tackle it if you can do so safely. Just make sure you take note of what you did so it can be included on your claim.

Leave It to Our Team

When our team gets to your property, we will start with preventive measures in order to keep the elements out and stop further damage. As we get your roof tarped or broken windows sealed, the rest of our crew will work with you to start the claims process. All of our professionals have been trained in insurance claims requirements so that we ensure a fast and successful process.

Our staff will add to your documentation with an itemized list of your losses and any extra photos needed. We come certified in meeting insurance inspections standards, and we make it our goal to restore as much of your property as possible so that you have less to replace later. Whatever can be done to make restoration fast, cost-effective and easy is exactly what we are going to do.

With our team, you can rest easy knowing that your recovery is in good hands. We will work hard to make sure your insurance claim process is simple, all while we put your home back to exactly as it should be.

When a disaster strikes, call us to make your recovery process—insurance claims and all—simple.

Being Local Will Always Matter | SERVPRO of East Lansing/Haslett

12/15/2023 (Permalink)

group of 3 SERVPRO reps standing near a green semi truck at a work site No job is too big or too small for our team of industry leading experts at SERVPRO of East Lansing/Haslett!

Imagining a disaster happening isn’t something any of us want to do, even when it is far from home. Thinking about our own homes or towns being disrupted is almost incomprehensible.

While you can spend time preparing your home and mitigate some of your losses, natural disasters can’t be stopped and will often still leave behind destruction. A manmade disaster can create even more chaos in our lives since they are often completely unpredictable.

Regardless of where it comes from, when disaster strikes, we all focus on putting our homes, communities and lives back together as fast as possible. That is why being local will always matter.

Making the Right Choice

There are so many overwhelming emotions that come along with seeing your home damaged from a disaster that it can be hard to even know how to take your next step. You will need to make fast decisions, all while you try to keep your feelings in check and your family out of harm’s way.

Timing will always matter when it comes to damage, as things can only get worse over time. That makes choosing a restoration service that is right for you incredibly important. You need a company that is available around the clock with equipment that is ready to go and a staff that is trained and certified.

SERVPRO® meets all of those needs…and so many more. Our company is locally owned and operated—we are your neighbors. Living in this community means that we understand how important it is.

Being local also means we have seen everything that nature and other disasters can do. We have personally felt the physical and emotional toll that dealing with damage can do, and we have cleaned up every time the community needed it. We focus on more than just getting the job done, we focus on putting our home back together.

A History of Experience

Not only do you need a smiling face that understands your situation after a disaster, you need to know that there will be enough workers and tools to put things back as they should be quickly. SERVPRO is backed by a national brand, which means with a single phone call we can always have the exact amount of help needed to make communities whole again fast.

We have been in business since 1967 and have grown to become leaders in the restoration industry ever since. There are now more than 2,000 SERVPROs all around the nation, including ours here in East Lansing.

The professionals at SERVPRO are all trained and certified, and there isn’t a job that we haven’t cleaned up after. We do everything we can to be the total recovery package the moment you need us.

We handle every aspect of your recovery process, from securing things immediately after a disaster has struck to rebuilding your home when it is needed. Our crew comes with top-of-the-line equipment and the latest technology so that we are getting things done thoroughly and accurately. Our employees are always learning so that we can stay ahead of how to put your life and our community back together no matter what happens.

Our history of experience and deep roots in this community makes choosing SERVPRO easy. When a disaster strikes, we are ready to respond—day or night.

Want to learn more about everything we can do for you? Contact us to be prepared for anything.

Rely on SERVPRO for All of Your Restoration Needs | SERVPRO® of East Lansing/Haslett

5/4/2023 (Permalink)

 img src =”team” alt = " group of 3 SERVPRO reps standing near a green semi truck at a work site ” > Is your home or business in need of restoration? SERVPRO of East Lansing/Haslett is ready to help you recover.around the clock.

Every choice you make in regard to your home directly affects your sense of protection, stability and convenience. Some decisions, like remodeling your bathroom, don’t take as much time and energy as bigger tasks, like the crucial restoration of your home after a severe East Lansing storm.

When you require restorations right away, you should not rely on the first team you find. Certain companies may appear to be trustworthy on the surface, but the team you’re dealing with may be inexperienced and careless.

Trusting SERVPRO ensures that you’ve chosen the best team for the job. We have extensive training, making us well-versed in all the latest restoration techniques and practices.

We Adhere to Industry Trainings

Our SERVPRO professionals abide to the IICRC standards, and our team adheres to the restoration and cleaning instructions and rules. The courses we undergo include, but are not limited to:

  • water damage restoration

  • fire damage restoration

  • mold remediation

  • carpet and upholstery and cleaning

To give our employees the resources they require to be successful, we provide employee certification training. Because of the self-directed nature of this training, our personnel has they require to fully comprehend the steps and regulations.

We Never Stop Learning

After receiving and completing instructional materials as part of the initial training, our specialists are provided with access to ongoing training courses and e-learning options to ensure their knowledge is always fresh.

We are passionate about ensuring we have the resources needed to support every home and family in the area in overcoming major damage—and our training is what makes our response so effective.

Following the most recent information helps us to alter and update our procedures as required to fall in line with the current standards. Our team is confident that we have the supplies, knowledge and training to support you in recovering from disaster of any form.

Why This Matters for You

Choosing a crew that is knowledgeable and hardworking is a huge plus for you! Our team applies our expertise and training to provide a professional restoration so you can rest assured that you will return to a safe and secure home.

Trusting an unqualified repair team can be a huge mistake, and it might leave you to deal with more destruction than you started with. Teaming up with SERVPRO will ensure you get the help you need every single time.

When you need help recovering from a disaster, SERVPRO is here for you. Get in touch 24/7 to start your disaster recovery.

SERVPRO Is the Team for All Your Restoration Needs | SERVPRO® of East Lansing/Haslett

7/6/2022 (Permalink)

roof of house damaged SERVPRO of East Lansing/Haslett is the team to call when your home or business has been damaged!

Needing repairs after an emergency to your home or business is never pleasant. It can also happen out of nowhere, leaving you scrambling to find a provider that can perform the necessary repairs in a timely manner.

Situations like these make having an experienced team like SERVPRO on speed-dial so crucial!

Situations like flooding or a fire can strike your East Lansing home or business without a moment’s notice. In order to receive the most optimal repair results for your property, many of
these disasters necessitate a quick response and a well-trained crew.

Our team is more than capable of repairing any damage to your property. Here are some of the
features that set SERVPRO apart from the competition:

We Have a Qualified Team of Workers
SERVPRO’s most valuable asset is our highly trained staff. They’re the ones who work with
homeowners and business owners to devise and implement a successful restoration strategy.

Our team receives initial and ongoing training to ensure that they are always up to date on the
various types of disasters that can occur in a home or business. They hold certifications as well
to equip them with knowledge in all areas of disaster, such as water restoration, fire damage
repair, mold remediation, and any other residential or commercial cleanup.

We Have the Technology to Handle Any Disaster
Complex property damage requires a complex solution! Our advanced equipment allows our crew to restore your property quickly and effectively.

Using tools like infrared cameras, extraction pumps and dehumidifiers, we are able to completely restore your home or business after any disaster.

When dealing with conditions like floods, floodwater can contain bacteria and contaminants that are unsafe for property owners to deal with on their own. When dealing with mold growth or the aftermath of water or fire damage, we can utilize advanced technologies to remove any odors or bacteria. We use tools that can control air quality and leave your property odor-free!

We’re Here for You 24/7
After an event like a leak on your property, mold can grow within 24 hours!

Situations like this require a prompt response to prevent any further damage. Our crew is available around the clock to respond to any residential or commercial disaster.

Don’t let the burden of a damaged home or business stop you from getting the help you need. SERVPRO can address the damage and restore your property to its preloss condition.

SERVPRO Is the Restoration Company to Trust | SERVPRO® of East Lansing/Haslett

6/14/2022 (Permalink)

two SERVPRO employees unloading cleaning equipment out of a green van No matter the damage sustained, SERVPRO of East Lansing/Haslett has the tools and team to help your home return to a normal state quickly.

SERVPRO is a full-service cleaning, restoration and construction company—and we’re here to assist you in recovering from even the most catastrophic natural or manmade disasters.

Consider the following property damage scenarios that may arise in East Lansing and how we can provide assistance:

Water Damage

Flooding may occur at any moment and can do significant damage regardless of whether if it is an inch or a foot deep. Each year, flooding costs the United States around $10 billion in damages nationwide.

If you own a house or business, you almost certainly will encounter flooding over your lifetime, and SERVPRO is ready to help if it does. We’ll assist you in determining the extent of the damage, enabling you to make the best repair decisions available.

We have the technologies necessary to find and eliminate hidden moisture. Additionally, we’ll work with you to build a water damage restoration strategy that will guarantee your house is cleaned, dried, and returned to its preloss state.

Fire Damage

Every 23 seconds in the United States, a fire department responds to a fire, and property damage from fires that total roughly $8.1 billion in damages yearly. If your house or company has been damaged by fire, we will immediately begin the restoration process with our seven-step restoration technique.

This procedure begins with an estimate and damage assessment and continues through all required pre and post-repair and construction activities.

Storm Damage

Storms may cause flooding and wildfires, in addition to tornadoes, hurricanes, strong winds and blizzards. The main concern in East Lansing is tornadoes. In fact, East Lansing has a substantially greater risk of tornado damage than the rest of Michigan and a higher risk than the national average.

Storm and flood damage may wreak havoc on your home’s structure and contents. Our objective is to promptly re-establish you in your newly restored property after storm damage. SERVPRO also specializes in content and document restoration with a focus on reusing materials wherever possible.

Dry cleaning, wet cleaning, foam cleaning and abrasive cleaning are all included in our cleaning services. If your property needs a more thorough cleaning, we provide move-out services so that we can quickly restore your property to its preloss state.

What Sets SERVPRO Apart?

We are here to help you whenever you want assistance. 24 hours a day, seven days a week, you may contact a SERVPRO specialist by dialing our 24/7 Emergency Line.

Our professionals are members of the biggest cleaning and restoration team in the country, with over 50 years of expertise. We are independently owned and run, but we are backed by a network of over 1,900 locations across the United States, so you can be certain that we will promptly restore your home or business to a “Like it never even happened” condition.

Regardless of the type of damage sustained, SERVPRO has the tools and teams to help your home or business recover from its disastrous effects. Contact us anytime when you need a dependable team to help you rebuild your life.

When You Need Restoration, We Are the Team to Call | SERVPRO® of East Lansing/Haslett

6/8/2022 (Permalink)

man using his cellphone SERVPRO of East Lansing/Haslett are your restoration experts!

Needing restoration to your home is never going to be an enjoyable process, but when you find yourself in that situation, you can count on us. Whether you need restoration due to damage caused by a fire, a leak, a storm, a flood or another type of issue, we have the experience and the capability to perform your restoration with care.

While it may feel premature to consider this before sustaining damage to your home, it is a wise thing to consider in advance so that you know who to call right away.

We know that you have a lot of options when it comes to damage restoration in East Lansing, but we think the SERVPRO team is a cut above the rest. Read on below to find out what makes our approach so unique and why you should choose us for all of your restoration needs.

Why to Choose SERVPRO When You Have Damage to Your Home 

We understand the unique situation surrounding damage. While damage from a water leak may feel inconvenient, it is far less traumatizing than the damage that a house fire might cause, for example. We have helped many families in the area recover from serious damage events, and we are here to help you, too. We understand the unique circumstances surrounding an event such as a house fire or flood and will do everything in our power to help you recover.

We have the expertise to handle all aspects of damage. When you choose us for restoration, you are choosing a team that can handle whatever elements of your home have sustained damage. We are equipped to deal with fire damage, water damage, mold damage and more, so there is no job too advanced for the SERVPRO team to handle.

We are always here for you. Unfortunately, household damage does not follow a predictable schedule, and it often feels like these things pop up at the worst possible time. The good news is that whenever you discover damage, you can be certain we will be there. We are here 24/7, 365 days a year so you can always get in touch with us.

If you have damage to your home, let us be the team you count on. Get in touch today to learn more about our process or to discuss restoration!

Home Restoration Services Make a Difference | SERVPRO® of East Lansing/Haslett

6/7/2022 (Permalink)

insurance document, pen and blue book sitting on black tabletop Contact SERVPRO of East Lansing/Haslett today. We work with you and your insurance company to get things back to normal quickly.

If you have sustained fire or water damage to your home, there are few things more important than choosing the right team to work with for restoration.

The time after your home is damaged can be disorienting. Many homeowners aren’t entirely unsure of what to do after they discover damage to their homes.

The right first step is to be sure you’re calling a restoration company you can trust. You’ll want to ensure the restoration company you choose will do the job well.

Damage Is a Common Problem

There’s a common misconception about dealing with home damage—that it’s rare.

People hate thinking about it, but the truth is that home damage is very common. Millions of homeowners are faced with situations that damage their homes every year.

The Insurance Information Institute estimates that fire damage impacts one every 350 homes every year. When you broaden the scope and look at every possible cause of home damage (like storms, accidents, and flooding), it’s actually closer to one out of every 20.

Don’t worry. Instead, use this information as a motivation to have a plan in place. Knowing how to choose your restoration partner is key.

We want to be our area’s preferred restoration partner. That is exactly why we prioritize our technicians’ training when they join our team.

Education Is a Difference-Maker

We provide excellent service, and that’s on several levels. It includes response time, availability and training. We take special pride in the level of training our technicians to receive.

Members of our team earn valuable certifications through the Institute of Inspection, Cleaning, and Restoration Certification. This non-profit group provides various certifications to ensure restoration and cleaning technicians can use the latest proven techniques when restoring your home.

That means that when you call on SERVPRO for help restoring your home, you can be assured you’re working with the best.

If your home is damaged due to a fire or any other cause, you can always count on us for restoration assistance. We have teams who are available 24/7 in the event of an emergency. Contact us at any time more about our restoration services and how we can help your family.

SERVPRO Offers a Full Spectrum of Services | SERVPRO® of East Lansing/Haslett

5/26/2022 (Permalink)

a green SERVPRO van parked in a warehouse full of equipment When you need cleanup and recovery of any kind, you can trust SERVPRO of East Lansing/Haslett to get the job done.

When we designed our SERVPRO vans and trucks, we were intentional about a lot of things. Subtlety was not one of them.

When you see a bright green SERVPRO van pulled into someone’s driveway in East Lansing, we want your mind to immediately recall all the amazing services we can provide for home and business owners who need them. So the next time you pass a SERVPRO company vehicle, here’s what you can remember, so you can call us first if it happens to you.

Water damage recovery. One of the main afflictions of homeowners is water damage, whether from natural causes or something popping in the home. No matter the source of the problem, we have the solutions you need to get dried out again.

Fire damage recovery. Fires are incredibly common in U.S. homes, with another one happening every 23 seconds. Fire can be devastating, but we can help you recover.

Mold removal. Mold is incredibly potent, and left alone, it can threaten the integrity of your home’s structure. And trying to remove it yourself can actually make matters worse.

Storm recovery. Storms are unpredictable, and they can cause a wide array of damage. When your home is on the unfortunate end of a storm’s wrath, we can get things turned around.

Commercial needs. Businesses of all kinds also meet with fire, water and mold situations, and they also have special needs for cleaning, sanitation and more. We help businesses around the country with all these things and more.

General cleaning. Listen, you don’t have to go and let a flood take over your basement to take advantage of SERVPRO’s exceptional service. We can help you any old day, when your home needs some attention.

Specialty cleaning. We take the mess out of crime scenes, graffiti incidents and any place you can imagine. We’ve got the tools and talent to restore any place that needs cleanup or beautification.

Construction. When your needs go beyond cleaning, we’ve got you covered then, too. No disaster is too big for us to handle, even if it means your home needs full-blown reconstruction, right down to the studs.

Add 24-hour service and an easy insurance process to all this, and the picture becomes clear—when you need cleanup and recovery of any kind, you can trust SERVPRO to get the job done.

Why SERVPRO Is the Right Choice to Handle Your Water Damage | SERVPRO® of East Lansing/Haslett

5/24/2022 (Permalink)

ceiling bubbling from water damage Call SERVPRO of East Lansing/Haslett today!

Experiencing water damage in your home is a dreadful occurrence. Whether the damage is major or minor, taking care of the aftermath of water damage can feel like quite the headache—and finding the right team to help you through the process can require extensive research and review. Plus, given that acting quickly after water damage is key, it can be difficult to know where to turn when you discover moisture in your home.

For any homeowner, the best time to consider who you would like to work with for damages is long before the damage occurs. So whether you have discovered water damage or are just doing your research, read on to learn a little bit more about our unique approach to the process.

Why You Want Us to Handle Your Water Damage

We have the equipment to detect moisture. While there are many signs that water damage may be afoot in your home, water damage can often be like an iceberg: What you see is only part of the story. That is why we have invested heavily in our fleet of equipment. With our moisture detection technology, we will be able to locate all the water damage in your home (even if it is hidden) and do a full restoration so you do not have any issues arise later on.

We understand the full process of water damage restoration. Water damage can be a tricky thing, and if it is not treated quickly and properly, it can rapidly give rise to secondary issues such as mold and mildew growth throughout the home. With our technology and expertise, we are able to fully restore any moisture damage and remediate any mold growth to properly handle the issue right away.

We are here when you need us. Handling water damage is imperative to preventing serious secondary issues from arising—which is why we are here to help 24/7. You can call us at any hour to report damage, so no matter when you discover moisture-related issues, you can be certain we will have a team of restoration experts dispatched to you quickly.

If you have water damage in your home, you can count on us. Contact us today to learn more about our process.

Why SERVPRO®? We’re Certified!

12/14/2020 (Permalink)

Why SERVPRO®? We’re Certified! | SERVPRO® of East Lansing/Haslett

When you look for someone to restore your business after a fire, flood or other emergency event, you want to deal with professionals who are certified in their field. Electricians, plumbers and HVAC contractors have to undergo testing and licensing to stay in business—but who certifies cleaning and restoration companies?

In fact, SERVPRO locations and technicians have to obtain multiple certifications. That’s because our projects are so diverse and wide-ranging. Let’s look at some of the “certified” reasons you should partner with SERVPRO for commercial restoration services.

AMRT (Applied Microbial Remediation Technician). Our technicians obtain this certification from the Institute of Inspection, Cleaning and Restoration Certification (IICRC), an international organization that promulgates ANSI-accredited industry standards. For this certification, we study mold and sewage remediation. Our firm is certified by IICRC, too.

ASD (Applied Structural Drying Technician). Also from the IICRC, this certification means we’ve proven we can safely dry and restore water-damaged buildings and their contents.

OSHA General/Construction Industry Training Program. Because we do so much work in and around damaged structures, our technicians learn the basics of construction industry safety in this Occupational Health and Safety Administration course.

RRRP (Lead-Based Paint Activities and Renovation). This EPA-based certification indicates that we can safely perform restorations in buildings that might contain lead paint. That’s usually those built before 1978. We have training to carefully follow these standards, especially when emergencies create unexpected lead exposure.

WRT (Water Damage Restoration Technician). When our technicians obtain this entry-level IICRC certification, they understand the basics of water damage restoration, including containing and extracting the water that’s present, as well as mold removal procedures.

Whether you’re looking for a long-term disinfection service or need help restoring your property after an emergency, your SERVPRO team is ready to help. Contact us at any hour to see our exceptional service in action.